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Our Policy on Cancellations and Failure to Attend

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Short notice appointment cancellation, failed attendance or late arrival (of more than five minutes) disrupts service for other patients and our staff.

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Due to our small business size and high demand for appointments at Watagan Dental the following Cancellation Policy applies:

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  1. Cancellations with less than 24 hours’ notice incur a minimum of $75 per appointment fee.
  2. Late attendance to an appointment may have to be rescheduled and will result in a missed appointment fee.
  3. Any cancellation fee's placed on an account need to be paid before further appointments can be booked.

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Watagan Dental reserve the right to request patients who continually cancel appointments at short notice, fail to attend, arrive late or are simply rude to source another service provider.

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We exist to personally care for our patients and keeping to schedule is the only way we can continue to offer our quality service to all our patients.

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